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 Motorcycle
 Shipping

 
Motorcycle Transport SAVE
50%
All motorcycles are crated
   & tied-down with straps
Safe, secure shipping on
  small bikes or ATV’s
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Fully Insured- No Deductable

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MOTORCYCLE SHIPPING FAQ'S

 
Why is All Star offering a containerized shipping program for motorcycles?
All Star Auto Shippers offers the convenience of a purpose built, “bulletproof motorcycle container” for cost effective, safe, secure, and time-definite shipping.

Will I be guaranteed a container when I want it?
It is possible we might be unable to meet your request with a container on the day you request it; however, we will serve you on a “first-paid, first-served” basis. The earlier you book and pay for your shipment, the better your likelihood of getting a container when you want it.

How long does it take to ship my motorcycle?
Transit time typically takes an average of 1 to 4 business days, depending on origin and destination. The entire process of crating, scheduling, and delivery of motorcycles may take one to four weeks. Ask your All Star representative for more information.

How do I prepare my motorcycle for shipment in a container?
All fluids must be drained from the motorcycle and fumes purged from the gas tank, the battery disconnected and the battery terminal cables secured to prevent electrical contact to comply with U.S. DOT Regulations. If you have a small bike, this may be your only preparation; however, with larger bikes, the windshield and mirrors should be lowered or removed, and in some cases, the handlebars must be lowered as well.

Do you provide tie-down straps and locks for the container?
As the shipper, you are required to provide tie-down straps and locks to secure your shipment. There are two doors on steel containers (EXC & LGC). A minimum of 6 tie-down rings and, in most cases, 8 tie-down rings are installed in the floor of the container. There is one door on plastic containers (SMC). Numerous tie-down positions are available and you can use Master Lock # 517 adjustable shackle lock or cable lock or carrier provided seal. It is your responsibility to load and secure your motorcycle; therefore, you must provide tie-down straps and locks.

How do I prepare my motorcycle for shipment if I supply my own container?
All fluids must be drained from the motorcycle, the battery disconnected and the battery terminal cable secured to prevent electrical contact to comply with U.S. DOT Regulations. The motorcycle must be completely enclosed in a wooden crate constructed of not less than ¼ inch plywood with a frame using a minimum of a 2 X 4 inch boards. The base of the container must be pallet style or provide slots for fork lifts.

How do I prepare my motorcycle for shipment in a container?
All fluids must be drained from the motorcycle and fumes purged from the gas tank, the battery disconnected and the battery terminal cables secured to prevent electrical contact to comply with U.S. DOT Regulations. If you have a small bike, this may be your only preparation; however, with larger bikes, the windshield and mirrors should be lowered or removed, and in some cases, the handlebars must be lowered as well.

Do you provide tie-down straps and locks for the container?
As the shipper, you are required to provide tie-down straps and locks to secure your shipment. There are two doors on steel containers (EXC & LGC). A minimum of 6 tie-down rings and, in most cases, 8 tie-down rings are installed in the floor of the container. There is one door on plastic containers (SMC). Numerous tie-down positions are available and you can use Master Lock # 517 adjustable shackle lock or cable lock or carrier provided seal. It is your responsibility to load and secure your motorcycle; therefore, you must provide tie-down straps and locks.

How do I prepare my motorcycle for shipment if I supply my own container?
All fluids must be drained from the motorcycle, the battery disconnected and the battery terminal
cable secured to prevent electrical contact to comply with U.S. DOT Regulations. The motorcycle 

 
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Mapquest
 
 must be completely enclosed in a wooden crate constructed of not less than ¼ inch plywood with a frame using a minimum of a 2 X 4 inch boards. The base of the container must be pallet style or provide slots for fork lifts. 
H. (3) Small Container (SMC) - 61" L x 44.5" W x 44" H. Maximum dimensions of customer provided containers may not exceed 130"L x 48"W x 60"H. Pricing for customer provided containers are determined on four (4) categories. (1) Small container "SMN"= 70 x 30 x 36 = 302 pounds Weight
Max, Max Length = 70 " (2) Standard container "EXN"= 100 x 48 x 50 = 960 pounds Weight Max,

Max Length = 100” (3) Large container "LGN"= 120 x 48 x 60 = 1383 pounds Weight Max, Max Length = 120” (4) Maximum container "MXN"= Over 120" but less than 130 x 48 x 60, 1498 pounds maximum weight.

Can I send other belongings in the container with my motorcycle?
Since it is your responsibility to crate and secure your motorcycle, you certainly may use any available space in the container to ship motorcycle related, non-hazardous, accessories.

Will you ship my motorcycle if it is inoperable?
Yes Are motorcycles inspected at time of tender? Motorcycles are inspected for safety compliance only.

Is there assistance available to load or unload the motorcycle from a truck or trailer?
Assistance is available during non peak hours, typically 10AM-5PM; however you must sign a Personal Vehicle Waiver indicating you will not hold All Star Auto Shippers or its carrier liable for damaging a vehicle that is not designed to be loaded from a forklift or on a ramp.

Can I use the container to transport my motorcycle from the terminal to the final destination and then bring the empty container back to the terminal?
The container must remain on terminal property; therefore you must arrange to pick-up and deliver the motorcycle at the terminal location.

Can the carrier unpack the motorcycle and dispose of my shipping crate?
Yes, however, some terminal stations may charge a disposal fee. Ask your All Star representative to check with the destination station to see if fees apply.

What if I am unavailable to pick up my motorcycle at the destination station on the day specified?
If you are using a provided container, additional charges will accrue after 24 hours of arrival at destination because containers are in high demand. Storage charges for provided containers at destination are $50.00 per day. If you are using your own crate, your shipment will be held for 2 days before storage charges begin at $0.03 per pound subject to a minimum of $25.00 per day.

How long does the receiver have to pick up the motorcycle at destination?
Storage charges for provided containers at destination are $50.00 per day after the first 24 hours at destination. If you are using your own crate, your shipment will be held for 2 days before storage charges begin at $0.03 per pound subject to a minimum of $25.00 per day.

Can I pick up the motorcycle on weekends or after work?
All Star Auto Shippers will provide you with the hours of operation for the terminals being used for both origin and destination locations. Arrangements for drop off and pickup can be made accordingly.

What does it cost to ship my motorcycle?
The cost depends on the distance and container type. Please call All Star Auto Shippers toll free 1-877-355-7447 for a free motorcycle quote.

What payment options do I have?
You may book and pay for your shipment on-line using a secure credit card transaction or you may pay with certified funds or money order at origin station.

Can I ship a motorcycle C.O.D.?
No. You may use certified funds or credit card; Cash On Delivery shipments are not accepted.

Is my motorcycle insured during transit?
The maximum liability of All Star’s carriers for loss, damage, or delay of your shipment will be $0.50 per pound per article. Our pricing is predicated on this release valuation. This means that you assume the risk of loss to the extent the items you ship are worth more than this amount. You may wish to obtain cargo insurance for your protection, but in any event, neither you nor your insurance company will have any right of recovery against All Star’s carriers for more than $0.50 per pound. You may purchase additional coverage on your motorcycle using a provided 98" steel container (EXC) or 118" steel container (LGC) at the rate of $1 for every $100 of declared value with a minimum declared value of $10,000 and a maximum of $30,000. This liability is for actual damage or loss incurred up to the maximum declared value you purchase. Additional declared value is not available for inoperable motorcycles or parts. Motorcycle damage claims must be noted on the Bill of Lading at the time of delivery. Damage claims will not be considered subsequent to delivery.

Where can I obtain directions to the origin and destination terminals?
Addresses for each terminal will be provided at the time a shipping order is processed and approved. To find step-by-step driving directions, www.mapquest.com may be a helpful website.

How can I track the shipment of my motorcycle or container?
Shipments moving containerized can be tracked by calling All Star Auto Shippers 1-877-355-7447 during normal business hours.

How many days in advance do I need to book my motorcycle shipment?
If using a provided container, we may need up to 10 - 14 days notice. If the motorcycle is crated we need no prior arrangements.

How far in advance can I book my motorcycle?
A motorcycle can be booked as much as a year in advance, but until payment is received (credit card or certified funds), a container will not be positioned for that move.

What if I want to change an order that I have already paid for?
The shipment needs to be canceled and rebooked by speaking to an All Star representative.

Can a motorcycle shipment be prepaid at the destination terminal before it is shipped?
No. Destination terminals will not accept payments of any kind.

What if I cannot get my motorcycle to the terminal on the requested ship date?
If you have requested a provided container that is available on the requested date and the motorcycle has not been tendered, then after 24 hours the shipment will be cancelled with a charged fee of $75.00 and the container will be repositioned. To move the motorcycle, the shipment will need to be rebooked. If you are using your own container, the motorcycle can be tendered at a later date upon notification to an All Star customer service representative.


 
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